STAFFORDSHIRE'S police and crime commissioner is aiming to reduce the time taken to answer 101 and 999 calls.Matthew Ellis told his police and crime panel that the lack of progress was 'disappointing' and that an urgent action plan was required to make improvements.Mr Ellis said: "Being able to contact Staffordshire Police in a timely way for both emergency and non-emergency calls is something the public should take for granted."There will always be differences in day to day and week...
